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An Open Letter from CamJon Travel Managing Partner Cameron De Jong
August 3, 2024
Dear Current, Future, or Undecided Virgin Voyages Sailor:
“Integrity“
“Honest“
“Clients First“
Those are not buzzwords here. These words, and many more like it, are our core values.
We get it. You have a ton of options when it comes to travel agents and consultancies. But how many of them focus ONLY on Virgin Voyages? How many of them use borderline manipulative messaging? How many of them say they can offer you lower prices or more Sailor Loot (aka onboard credit) when in reality they’re either charging the same OR more?
Today, I am going to get right to the hard, sometimes painful truth.
That “exclusive” $600 in extra onboard credit?
Why is your bill suddenly $600 more than if you booked directly with Virgin Voyages or with an honest consultancy?
That “expertise” in Virgin Voyages?
Why, hidden deep in the text of their website (or on an entirely different website all-together), are there links to in upwards of 61* other cruise lines? No one person or small team can be an expert on so many cruise lines. It’s simply not possible.
Those “official-looking” Facebook pages?
Yes, you know the ones. “Valiant Lady – Virgin Voyages.” News flash, it’s an agency, NOT Virgin Voyages, who runs the page.
Or the Facebook page that has the date and name of your upcoming cruise? Nine times out of ten it’s an agency that is going to try to sell you something – say an affiliate link to a pre-cruise hotel where they’ll earn commission when you click and book.
I started creating Facebook pages that were different. These pages clearly state, “SAILS, NOT SALES.” You can find two of them here and here.
So, what can you do? We encourage you to look even closer.
If it doesn’t look right, it probably isn’t. You should compare what a consultancy quotes you to what you can book at VirginVoyages.com. You should ask the tough questions of agents and travel consultancies.
Why, then, should you book with a travel agency or consultancy?
You SHOULDN’T book with an agency or consultancy that does not have YOUR interests in mind.
You SHOULD book with an agency or consultancy that DOES have YOUR interests in mind.
You can learn more about what makes us different throughout our website. Our About Us section talks about what we believe when it comes to travel. Continuing on this page you will see that we offer self-service and assisted services for booking travel. Again, we focus ONLY on Virgin Voyages in the world of cruises!
We KNOW Where You Want to Go. It’s our motto, it’s in our core values. If we don’t know it or don’t consult for it, we’ll refer you to an EXPERT who can help you better than us. We do NOT sell or consult anything we do NOT know.
Thank you for giving us the opportunity to serve you.
Sincerely,
Cameron De Jong
Managing Partner
CamJon Travel
Gold Tier First Mate – Virgin Voyages
cam@camjontravel.com
* There are approximately 62 cruise lines of all types recognized in the world today.